Shared team inbox
Your whole team. One WhatsApp number.
Assign chats, add notes, track conversations and never let a lead go cold.
Assign conversations
To team members.
Internal notes
Collaborate easily.
Customer tags
Organize and segment.
Conversation history
Complete customer view.
Conversations
P
Priya R.
Sales
Do you have any slots tomorrow?
A
Arun K.
Desk
Booked for Saturday
M
Meena S.
Support
Where is my order?
R
Rahul V.
New
Need a quote for 3BHK
D
Divya N.
Done
Thanks, great service!
S
Suresh T.
Bot
Is the store open Sunday?
P
Priya R.
Tagged: VIP · Hot lead
Assigned to Sales team
Tagged: VIP · Hot lead
Hi! Do you have any slots available tomorrow?9:41 AM
Yes! We have slots at 10 AM, 2 PM and 5 PM. Which one would you like?9:41 AM · Bot ✓✓
Internal note: repeat customer, offer VIP discount
Please book 2 PM.9:42 AM
Done ✓ Your appointment is confirmed for tomorrow at 2 PM.9:42 AM · Karthik ✓✓
Type a message…
PPriya R.Customer since 2024
- Phone
- +91 98XXX XXX10
- Tags
- VIP CustomerRegular
- Notes
- Prefers evening slots. Likes premium services.
- Last booking
- Tomorrow, 2:00 PM
Example inbox with sample customers.
Manage your customer conversations better.
Bring your whole team onto one WhatsApp number.